JRS Consulting, INC : : EXECUTIVE COACHING : :


		Leader Communication Assessment How effective is your communication? To find out, take JRS Consulting’s quick Communication Assessment. Assessment areas are based on our interviews with more than 1,000 leaders and their team members about executive communication. Whether you lead an organization, a team, or an initiative, communication is critical for achieving your goals. However, some executives fail to meet their full potential, not because they lack core competency skills, but because they are missing some communication/management tools. Score yourself from 1 to 4 for each of the statements below. After completing the survey, press the Results button to find your total score and the implications for your organization. Rank each on a scale of 1 to 4 1=Totally Disagree, 2=Disagree, 3=Agree, 4= Totally Agree Communication Intelligence 1. I let people finish a thought before I speak. 1 2 3 4 2. I give others my full attention when they are speaking. I don’t check email or text messages during meetings. 1 2 3 4 3. I routinely ask others if they have understood my message. 1 2 3 4 4. Others consistently describe me as warm and approachable. 1 2 3 4 5. I spend time with my customers so that I understand their business objectives and challenges. 1 2 3 4 Courageous Communication 6. I communicate regularly, even during difficult and uncertain times. 1 2 3 4 7. I always tell the truth, even when the news is bad. 1 2 3 4 8. I admit when I’ve made a mistake. 1 2 3 4 9. I regularly seek out opinions different from my own. 1 2 3 4 10. My colleagues are clear on the values I stand for. 1 2 3 4 Strategic Messaging 11. I use language easily understood by my target audiences. I consciously avoid jargon. 1 2 3 4 12. I organize my thoughts before sending emails or delivering remarks. 1 2 3 4 13. My communication focuses on what I’m seeking to do, rather than the technical aspects of my work. 1 2 3 4 14. I explain exactly what I need and why, ensuring I’m providing the rationale behind my requests. 1 2 3 4 15. I often illustrate my points with stories as examples. 1 2 3 4 Inspiring/Influencing Others 16. I ensure my team members understand how they support our overall plan. 1 2 3 4 17. I am usually successful at influencing others even when I don’t have formal authority over them. 1 2 3 4 18. I ask questions when people disagree with me so that I can better understand their point of view. 1 2 3 4 19. I make sure to walk my talk – doing myself what I ask of my team members. 1 2 3 4 20. I allow failures as long as people learn from their mistakes. 1 2 3 4 Two-Way Communication 21. I actively solicit feedback from my team members. 1 2 3 4 22. I often summarize what I hear others saying before I respond to them. 1 2 3 4 23. I get out of my office and talk with employees at all levels in the company so that I understand their challenges and opportunities. 1 2 3 4 24. I invite others to question and challenge my ideas. 1 2 3 4 25. I hold my employees accountable for conducting their own two-way communication. 1 2 3 4

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