Our assessments focus on determining and improving the value of
communications within an organization and to outside audiences.
We prefer "assessment" over the more traditional "communications
audit" because we find that "audit" is associated with uncomfortable
topics like tax returns for most people! Our process carefully examines
the way our clients currently communicate and takes into account
input from company management, employees and customers through quantitative
and qualitative research. The result is a strategic communications
plan and recommendations based on key stakeholder needs.
"The McDonald's Southeast Division was
a big communication challenge: communicating among 3,000 stores,
600 owner/operators and eight regional offices. One of my first
actions upon taking the position was to conduct a communications
assessment with Jenny Schade. Jenny prompted people to say things
they never would have said to me. She is like a velvet knife and
confidently gets right to the heart of the matter. Her work made
my life a lot easier because it helped build consensus within the
leadership regarding communications issues and allowed me to gain
support on how communications could move the business."
- Jason Harris
Director of Communications
"JRS Consulting has helped us conduct three communications audits, supported us in communicating our results and has been essential in helping us develop both communications plans and appropriate actions to help make the necessary improvements. Jenny Schade has become a partner in that she understands our communications strategy and the communications needs of our employees. All of her support of Exelon Communications has been superb."
- Don Kirchoffner
Vice President, Communications